RegentCruises.com Reviews And Testimonials From Happy Clients
iCruise Customer Reviews
|
|
Thanks, Angie!
Hawaii - Carnival Cruises's Carnival Miracle Angie Monroy was great. We are planning an Alaska cruise in the future and she will be our first contact. |
 |
||
 |
 |
 |
|
Edgardo and Amanda, San Diego, CA, USA
|
Terrific Service!
Caribbean - Celebrity Cruises's Celebrity Reflection April is terrific to work with. She is knowledgeable and always returns our phone calls whenever we have questions regarding our trips. She is our "go to" person for travel. We are very happy with our relationship with April and iCruise & look forward to working together with all of you for future vacations! |
|
||
|
|
|
|
Gloria and Arnold, Woodbury, NY, USA
|
Always Pleasant & Helpful
Mexico - Mexican Riviera - Norwegian Cruise Line's Norwegian Joy We have known Rebecca since 2014, she was our initial contact for our first cruise. I have not only booked all of our cruises with her but referred family and friends to Rebecca as well. Always pleasant and helpful. Love her! |
|
||
|
|
|
|
Marcy and Walter, Gilbert, AZ, US
|
First Stop for Vacation!
South America - Norwegian Cruise Line's Norwegian Star Ian has proven time and time again to be an excellent source of travel information. He is my first stop for vacation and cruise information. He is always so dependable and accommodating! |
|
||
|
|
|
|
Jim and Jennifer, Kailua Kona, HI, US
|
Great First Cruise!
Bahamas - Carnival Cruises's Carnival Sunshine June made our first cruise experience a great one. From day one she made sure we had all the info we needed and answered every question we came up with. Will definitely reach out to June when it is time to book our next cruise vacation! |
|
||
|
|
|
|
James and Ann, Charlotte, NC, USA
|
Treats Us Like Family!
Panama Canal - Holland America Line's Zuiderdam I love working with Kathy! She is very thorough in finding cruises and gives detailed information. Kathy answers all questions in a timely manner. She is very friendly and treats us like family. |
|
||
|
|
|
|
Edwina, Florence, SC, US
|
Excellent Job!
Caribbean - Western - Royal Caribbean Cruises's Symphony of the Seas Leanne got our dinner reservations changed to earlier for us and our friends who traveled with us. That was greatly appreciated. |
|
||
|
|
|
|
Donna and Lawrence, Johnston, PA, US
|
iCruise is the best!
Bahamas - Royal Caribbean Cruises's Mariner of the Seas I have sailed on over 30 cruises and April is the best cruise agent I have ever worked with. Nobody beats iCruise.com. |
|
||
|
|
|
|
Scott and Molly, Port Richey, FL, US
|
Whole Process Was Enjoyable
Caribbean - Southern - Carnival Cruises's Carnival Fascination Rebecca was really helpful in finding us a spot on the sold out cruise! She kept a close eye on openings and called me internationally right away and held the spot until I could book it. She was very responsive over email and extremely friendly! Made the whole process very enjoyable -- thank you! |
|
||
|
|
|
|
Jon and Phillip, Paris, ., FR
|
Joy to Work With
Caribbean - Western - Princess Cruises's Regal Princess Elaine was a joy to work with. She went way beyond our expectations to ensure we were happy with the service she was offering, and understood everything about the cruise. This is the second cruise we have booked via Elaine and iCruise. We have also sent 3 other couples to Elaine for their cruise needs & 7 cruise vacations so far. |
|
||
|
|
|
|
Kimberly and David, Mesa, AZ, USA
|
A Real Gem!
Hawaii - Norwegian Cruise Line's Pride of America Jackie Shoemaker is a gem! She was great on the phone, but even better in person. She consented to meet with the two of us before we departed and took care of our concerns. It was late in the day, and I'm sure she worked overtime. We never felt rushed in any of our interactions. She even encouraged us to contact her from Hawaii, if the need arose. Jackie gave us exceptional customer service! I'd gladly recommend her to friends and family. |
|
||
|
|
|
|
Debra, Sarasota, FL, USA
|
Helpful & Kind
Caribbean - Eastern - Celebrity Cruises's Celebrity Equinox John was so helpful and kind with the many questions we had as first time cruisers. He found us the best perks too! I don't do a lot of email so it was nice to talk with him over the phone. If he was on another call, he always got back to me right away. He's the best and I will call him again to book our next vacation! |
|
||
|
|
|
|
Susan and Donald, Erie, PA, USA
|
Highly Recommend
Caribbean - Southern - Celebrity Cruises's Celebrity Summit Hope Cooper was amazing. This was my first time going on a cruise. She was very patient , knowledgeable, friendly and extremely helpful.I could feel how much she loves her job and wanted to make sure we had a great cruise experience. Which we did! I called her several times to ask questions and she was always so helpful and patient. I will definitely book with Hope on my next cruise! |
|
||
|
|
|
|
Marie and Bruce, Branden, MB, CA
|
Goes The Extra Mile
Mexico - Mexican Riviera - Princess Cruises's Royal Princess We have worked with Jeanne Ryan on a previous cruse, she is always friendly, knowledgeable and helpful. She will go the extra mile for her clients, and it's very much appreciated. |
|
||
|
|
|
|
Richard, St Maries, ID, US
|
Exceptional Job
Caribbean - Western - Royal Caribbean Cruises's Empress of the Seas Sherief is the best! She made my trip memorable and gave me lots of helpful tips. She also made a last minute dinner change for me while she was on vacation. Not to mention while on vacation she called to find out how my cruise went. She is an excellent worker and she does an exceptional job by going above and beyond. I will definitely contact her for my next cruise! |
|
||
|
|
|
|
Renique and Lionel, East Orange, NJ, USA
|
Magical Experience!
Caribbean - Eastern - Disney Cruises's Disney Fantasy Heidi did such an outstanding job on the first cruise we booked with her, so we immediately contacted her when we decided to take this family cruise. And Heidi came through for us again, covering all the details to make sure everything went smoothly, following up with us, and making us feel valued and appreciated as repeat customers. In the words of Disney, we thank Heidi for her efforts to insure we had a magical experience! |
|
||
|
|
|
|
Lynn, Merritt Island, FL, US
|
Awesome!
Bahamas - Royal Caribbean Cruises's Majesty of the Seas June was awesome! We will definitely be using iCruise & June in the future. I have been recommending you both to everyone! |
|
||
|
|
|
|
Jenna and Timothy, Norman, OK, US
|
Great Customer Service!
Caribbean - MSC Cruises's MSC Seaside I will definitely book with Kevin again! He was very knowledgeable and answered all questions promptly. Shore excursions were amazing and well planned! Handled upgrades for our group and we were seated together in dining room which was great. |
|
||
|
|
|
|
Catherine, Howell, MI, USA
|
Best Agent We've Had in 20+ Years!
Australia / New Zealand - Holland America Line's Noordam Maggie met our needs, anticipated potential issues and solved problems before they happened. She saved us money on insurance and other ancillary costs. Best agent we've had in 20+ years! |
|
||
|
|
|
|
Michael, Ormond Beach, FL, USA
|
Superb Customer Service!
Caribbean - Southern - Carnival Cruises's Carnival Pride Rachel went above and beyond to assist us with booking our cruise. We received several emails about upgrades. When we boarded the ship we received a letter from Rachel with some welcome aboard ship account credit and a personal note wishing us a great vacation. The superb customer service that Rachel gave to us seemed to be above and beyond any service we would have expected. I will use iCruise to book any additional vacations. |
|
||
|
|
|
|
Joanne and Randall, Lewes, DE, US
|
Exceeds Expectations
Caribbean - Southern - Holland America Line's Koningsdam Janetlynne consistently exceeds our expectations. She has handled many cruises for us and has done an excellent job. We have high expectations that are consistently met. She is our go-to travel consultant and we recommend her without hesitation. |
|
||
|
|
|
|
Jerilyn and James, Ochlockee, GA, US
|
5 Stars!
Caribbean - Western - Norwegian Cruise Line's Norwegian Sun Outstanding job by Samantha! She was wonderful at getting us a great deal with the things we wanted. Very good at explaining everything that we needed to know. She put it all in writing and handled everything extremely professionally. 5 stars for her Samantha - you're a superstar! |
|
||
|
|
|
|
Gregory and Tong, Lake Ariel, PA, USA
|
Highly Recommend
Caribbean - Southern - Royal Caribbean Cruises's Anthem of the Seas Nicole was amazing. She was attentive, professional and very personable. We had smooth sailing from booking to receiving documents to boarding and disembarking. I recommend iCruise to all my family and friends! |
|
||
|
|
|
|
Ruth and Kenneth, Spartanburg, SC, USA
|
Stress Free & Easy
Asia - Royal Caribbean Cruises's Spectrum of the Seas Booking is so easy with iCruise. While I was onboard I visited the future cruise desk intending to book something. I was with an adviser for around 1 hour and thought, "you know what, I'll book through Sabrina at iCruise. " Being able to sit in the comfort of my own home with no stress or pressure over the phone or by e-mail, is a no brainer. |
|
||
|
|
|
|
Mary, Glasgow, ., GB
|
Exceptional Job
Caribbean - Southern - Celebrity Cruises's Celebrity Silhouette This was our 10th cruise and Robin provided us information relative to the ship's deck plans and our insurance requests that no other agent had provided us in the past. She is truly exceptional. |
|
||
|
|
|
|
Ronald, Downingtown, PA, US
|
Excellent Service
Caribbean - Western - Celebrity Cruises's I used iCruise years ago but generally book direct with the cruise lines. I was swayed this time by the deal they offered. Now I will use them. The service was excellent! |
|
||
|
|
|
|
Robert, Louisville, KY, USA
|
Top Notch Service!
Australia / New Zealand - Princess Cruises's Majestic Princess Rebecca was extremely helpful, professional, and went the extra mile to ensure we had an excellent cruise experience. She helped us navigate the tricky business of planning one cruise that had to be cancel and switching to another cruise in a short time period. Top notch service! |
|
||
|
|
|
|
Thomas, Fernandina Beach, FL, USA
|
Goes Above & Beyond!
Caribbean - Western - Royal Caribbean Cruises's Celebrity Mercury I love working with Dorie! She is very personable and goes above & beyond the call of duty. I have booked many cruises with her along with friends & family members. I look forward to booking many cruises with her. Kudos to Dorie - she is a real gem! |
|
||
|
|
|
|
Lisa and Miguelina, Kenneth City, FL, US
|
Affordable & Easy
Caribbean - Norwegian Cruise Line's Norwegian Pearl I always book with Maggie. She is helpful. friendly and patient. I will always book with iCruise.com. Their prices are low, affordable and making the monthly payments are easy. |
|
||
|
|
|
|
Stephanie, Deerfield Beach, FL, US
|
Highly Recommend
Caribbean - Carnival Cruises's Carnival Dream Mia went out of her way to be helpful and thorough with our cruise reservations. She stayed on the phone for over an hour to make sure that our 5 rooms were booked correctly. She was also patient with any questions I had. I highly recommend Mia! |
|
||
|
|
|
|
Lesley, Novi, MI, USA
