COVID-19 Cruise Line Cancellation Information
Concerned about cruising or your upcoming booking?
Do you need more information?
The influx of daily developments regarding the evolving situation with the coronavirus has caused a time of uncertainty for many travelers. The health and safety of our customers remains our top priority. The cruise lines are rapidly responding to the situation -- addressing concerns, answering questions and making adjustments for more flexible vacation options.
As a result of the current environment, we are experiencing high call volume and it may be difficult to get your questions answered quickly. However, we want you to have peace of mind so, we created a helpful resource to address some of the top concerns. Additionally, you can always email us at: service@wmph.com
.If your cruise departure is within the "Temporary Suspended Sailing" period, your cruise line will automatically cancel your cruise and issue a future cruise credit or refund. Get answers to FCC questions here.
We'd like to thank you for your continued confidence as we all navigate through these challenging times.
Cruiseline Travel & Policy Updates
For the most current updates on sailings and cancellations for your cruise line, please click the links below.
Information on this page was last updated 09/16/2020.
AMA Waterways
- All departures cancelled through November 15
- Future Cruise Credit + refund policy
American Queen Steamboat Company
- All departures cancelled through October 31
- New change policy
Avalon Waterways
- All departures cancelled through November 14; all 2020 Oberammergau Passion Play sailings cancelled
- Peace of Mind policy
Azamara
- All departures cancelled through October 31/li>
- Future Cruise Credit + refund policy
- Cruise with Confidence policy
Carnival Cruise Line
- All sailings through October 31; San Francisco sailings through 2020; Mardi Gras sailings November 14, 2020 through January 30, 2021; Carnival Breeze from Ft. Lauderdale sailings November 7, 2020 through March 7, 2021; Carnival Magic sailings through May 3, 2021; Carnival Paradise sailings through March 19, 2021; Carnival Valor sailings through April 29, 2021; Carniva Spirit sailings through May 16, 2021.
- Future Cruise Credit + refund policy
- Health and Sailing update
Celebrity Cruises
- All departures cancelled through October 31
- Future Cruise Credit + refund policy
- Cruise with Confidence policy
Celestyal Cruises
- All departures cancelled through March 6, 2021
- Future Cruise Credit + refund policy
- Peace of Mind policy
Costa Cruises
- Select departures cancelled through September 30
- Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
Crystal Cruises
- Ocean and yacht departures cancelled through December 31, 2020; Expedition departures cancelled through January 2021; Oberammergau Passion Play departures moved to 2022.
- Future Cruise Credit + refund policy
- Updated Crystal Confidence cancellation policy
Cunard Line
- All departures canceled through to March 25, 2021 for Queen Elizabeth, April 18, 2021 for Queen Mary 2 and May 16, 2021 for Queen Victoria. Voyages on Queen Mary 2 departing between January 3, 2022 and April 3, 2022 are canceled. 2021 Alaska sailings canceled.
- Flexible booking terms + future onboard credits
- Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
Disney Cruise Line
- All sailings cancelled through December 12
- Future Cruise Credit + refund policy
- Updated cancellation policy
Emerald Waterways
- All departures cancelled through October 31; all Oberammergau 2020 departures cancelled.
- Updated cancellation policy
Holland America Line
- All departures cancelled through December 15; the 2020 Grand Africa Voyage is cancelled; departures from Vancouver in 2020 as well as select Hawaii itineraries for early 2021 are cancelled
- Updated cancellation policy
- Cancellation protection policy
Hurtigruten
- Expedition cruises cancelled through September 30; Alaska 2020 season canceled
- Updated cancellation policy
- Book with Confidence policy
Lindblad Expeditions
- All departures cancelled through August 31
- Updated cancellation policy
MSC Cruises
- All departures cancelled through October 31
- Select departures cancelled
- Future Cruise Credit + refund policy
Norwegian Cruise Line
- All departures cancelled through October 31
- Future Cruise Credit + refund policy
- Peace of Mind policy
Oceania Cruises
- All voyages cancelled through October 31
- Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
- Travelers Assurance Program
Ponant
- Select departures cancelled through October 31
- Future cruise credit for canceled sailings
- Worry-Free Booking policy for all sailings
Princess Cruises
- All sailings in Asia, Caribbean, California Coast, Hawaii, Mexico, Panama Canal, South America & Antarctica, Japan, and Tahiti/South Pacific through December 15, 2020; all cruises sailing in and out of Australia on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess, and Sun Princess through October 31, 2020; Island Princess 2021 World Cruise sailing from North America, including associated segments and remaining voyages sailing immediately prior; Pacific Princess 2021 Circle South America sailing from Australia, including associated positioning cruises
- Future Cruise Credit + refund policy
- Cruise with Confidence policy
Regent Seven Seas Cruises
- All departures cancelled through October 31
- Future Cruise Credit + refund policy
- Regent Reassurance policy
Royal Caribbean International
- All departures cancelled through October 31
- Future Cruise Credit + refund policy
- Cruise with Confidence policy
Scenic Cruises
- All river departures cancelled through October 31; all Oberammergau 2020 departures cancelled
- Future Cruise Credit + refund policy
- Updated cancellation policy
Seabourn
- Seabourn Odyssey: paused through November 20; Seabourn Sojourn: paused through May 24, 2021; Seabourn Quest: paused through May 10, 2021; Seabourn Encore: paused through January 6, 2021; Seabourn Ovation: paused through January 3, 2021
- Future Cruise Credit + refund policy
- Book with Confidence policy
SeaDream Yacht Club
- All departures cancelled through October 31
Silversea Cruises
- Select sailings cancelled through November 17
- Future Cruise Credit + refund policy
- Relaxed cancellation policy
Star Clippers
- Select sailings cancelled through November 20
- Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
Tauck River Cruses
- All departures cancelled through October 31; all 2020 Oberammergau Passion Play departures cancelled
- Relaxed cancellation policy
Uniworld Boutique River Cruses
- All departures cancelled through September 30
- Future Cruise Credit
- Updated cancellation policy
Viking Cruses
- All departures cancelled through December 31
- Future Cruise Credit + refund policy
- Risk-Free Guarantee for bookings on future sailings
Virgin Voyages
- All departures cancelled through October 31; Richard's Birthday Bash sailing rescheduled for July 14th, 2021
- Future Cruise Credit + refund policy
Windstar Cruises
- All 2020 cruises canceled; Wind Star canceled through January 16, 2021; Star Legend canceled through March 1, 2021; Star Pride canceled through July 5, 2021
- Future Cruise Credit + refund policy
- Travel Assurance policy
For Current CDC Coronavirus Updates: www.cdc.gov
For Current CDC Coronavirus Updates: www.cdc.gov
Cruiseline Health & Safety Snapshot
