COVID-19 Cruise Line Cancellation Information

Concerned about cruising or your upcoming booking?
Do you need more information?

The influx of daily developments regarding the evolving situation with the coronavirus has caused a time of uncertainty for many travelers. The health and safety of our customers remains our top priority. The cruise lines are rapidly responding to the situation -- addressing concerns, answering questions and making adjustments for more flexible vacation options.

As a result of the current environment, we are experiencing high call volume and it may be difficult to get your questions answered quickly. However, we want you to have peace of mind so, we created a helpful resource to address some of the top concerns. Additionally, you can always email us at:


If your cruise departure is within the "Temporary Suspended Sailing" period, your cruise line will automatically cancel your cruise and issue a future cruise credit or refund. Get answers to FCC questions here.

We'd like to thank you for your continued confidence as we all navigate through these challenging times.

Cruiseline Travel & Policy Updates

For the most current updates on sailings and cancellations for your cruise line, please click the links below.

Information on this page was last updated 09/16/2020.

AMA Waterways

American Queen Steamboat Company

Avalon Waterways

  • All departures cancelled through November 14; all 2020 Oberammergau Passion Play sailings cancelled
  • Peace of Mind policy


Carnival Cruise Line

Celebrity Cruises

Celestyal Cruises

Costa Cruises

Crystal Cruises

Cunard Line

  • All departures canceled through to March 25, 2021 for Queen Elizabeth, April 18, 2021 for Queen Mary 2 and May 16, 2021 for Queen Victoria. Voyages on Queen Mary 2 departing between January 3, 2022 and April 3, 2022 are canceled. 2021 Alaska sailings canceled.
  • Flexible booking terms + future onboard credits
  • Future cruise credit or refund policy for canceled sailings has been emailed to affected customers

Disney Cruise Line

Emerald Waterways

Holland America Line


Lindblad Expeditions

MSC Cruises

Norwegian Cruise Line

Oceania Cruises

  • All voyages cancelled through October 31
  • Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
  • Travelers Assurance Program


Princess Cruises

  • All sailings in Asia, Caribbean, California Coast, Hawaii, Mexico, Panama Canal, South America & Antarctica, Japan, and Tahiti/South Pacific through December 15, 2020; all cruises sailing in and out of Australia on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess, and Sun Princess through October 31, 2020; Island Princess 2021 World Cruise sailing from North America, including associated segments and remaining voyages sailing immediately prior; Pacific Princess 2021 Circle South America sailing from Australia, including associated positioning cruises
  • Future Cruise Credit + refund policy
  • Cruise with Confidence policy

Regent Seven Seas Cruises

Royal Caribbean International

Scenic Cruises


SeaDream Yacht Club

  • All departures cancelled through October 31

Silversea Cruises

Star Clippers

Tauck River Cruses

Uniworld Boutique River Cruses

Viking Cruses

Virgin Voyages

Windstar Cruises

For Current CDC Coronavirus Updates:

For Current CDC Coronavirus Updates:

Cruiseline Health & Safety Snapshot

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