RegentCruises.com Reviews And Testimonials From Happy Clients
iCruise Customer Reviews
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Excellent Job!
Caribbean - Western - Carnival Cruises's Carnival Valor Larry is the best! He was very patient with our large group & answered my questions very quickly! Always had the best attitude! We made a lot of changes and he worked through all of them with a smile coming through the phone. I have never booked a cruise without going through through the cruise line direct. But Larry will be my go to man from now on! Excellent! Excellent! |
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Angela, New Orleans, LA, USA
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Couldn't Have Asked For More!
Canada / New England - Royal Caribbean Cruises's Anthem of the Seas I couldn't have asked for a more helpful and knowledgeable agent. Janetlynne was on top of everything. Our thanks to her for making our cruise a special one! |
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Eileen and Dennis, Schaumberg, IL, US
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Amazing To Work With
Caribbean - Western - Norwegian Cruise Line's Norwegian Breakaway Aimee was amazingly helpful. She assisted with transportation, providing documentation, ensuring we could board the ship earlier than what is recorded on the paper since our flight arrived early. Thank you, Aimee! |
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Marian, Chantilly, VA, US
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Exceptional Service
Pacific Coastal - Princess Cruises's Judy provided exceptional customer service & was very helpful. She was friendly and took care of all the questions I had about the cruise. She also sent me special links for information and decision-making. Thank you, Judy fro your expertise - it made things go so smoothly! |
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Leona, Silverdale, WA, USA
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Fantastic Job
Bermuda - Royal Caribbean Cruises's Grandeur of the Seas Liz had to jump through some hoops to make this cruise happen and she did fantastic. She went above and beyond typical customer service. She did an exemplary job making our vacation work. Huge thank you, Liz! |
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David and Jan, Morrisville, PA, USA
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Outstanding Service
Europe - Mediterranean - Royal Caribbean Cruises's Celebrity Mercury This was my first time working with Sherry & it was wonderful. Every time I contacted her, she responded immediately, this never happened to the several other agents that I have used before. With her quick response, I was able to make the correct decision and the booking went very smoothly. I highly recommended her to all my friends! |
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Hon-Peng and Pamela, Hockessin, DE, US
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Thank You, Sabrina!
Europe - Mediterranean - Celebrity Cruises's Celebrity Infinity Sabrina was great! We booked this cruise a year in advance, so I greatly appreciated all of her follow-up calls ensuring we had everything we needed up to the last couple weeks before we sailed. I am certainly coming back to iCruise the next time we look for a cruise vacation! |
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Ryan and Rebeca, North Palm Beach, FL, US
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Everything Was Perfect
Europe - Celebrity Cruises's Celebrity Reflection Philip always answered my questions promptly and accurately. I was bit nervous about not booking directly with the cruise line, but my worries quickly subsided. Everything was perfect. We especially appreciated the booking bonuses of complimentary WiFi and gratuities. That made a huge difference for us. Thank you, Philip - I will definitely call you again! |
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Karen and Mario, OFallon, MO, USA
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Above & Beyond
Europe - Celebrity Cruises's Celebrity Infinity Ian is one in a million! He always goes above and beyond the call of duty and I love working with him. I always know that I will always get the best deal and service with Ian. |
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Ian and Lana, Melbourne, .., AUSTRALIA
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Thank you, iCruise!
Caribbean - Western - Carnival Cruises's Carnival Paradise This was my first experience with iCruise but certainly will not be my last! Looking to booking two cruises in 2020! |
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Adon and Patricia, Ocala, FL, US
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Excellent Service
Caribbean - Western - Carnival Cruises's Carnival Valor I have Eric's number on speed dial and plan on booking another cruise with him in the near future. He was such a pleasure to work with and very intelligent and knowledgeable about our cruise vacation. Thanks again, Eric! |
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Tonya and Breanna, Marrero, LA, USA
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Pleasure to Work With
Caribbean - Eastern - Royal Caribbean Cruises's Symphony of the Seas Janice made this experience so seamless! She was a pleasure to work with. I will definitely be reaching out to her for future cruises. Thank you again, Janice! |
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David and Dameion, N. Laud, FL, US
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Very Helpful & Friendly
Caribbean - Western - Carnival Cruises's Carnival Miracle Eric could not have been more helpful. He always quickly returned my calls or messages, answered all my concerns and actually went out of his way to try and help me with a problem I'd had with former booking with other travel agent for this same cruise. I look forward to working with Eric again! |
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Constance and Tina, Zephyrhills, FL, USA
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Wealth of Knowlege
Caribbean - Eastern - Celebrity Cruises's Cindy was extremely helpful in assisting us first time cruisers! Very nice to receive an embarkation call as well as a welcome home call. Extremely personable with a wealth of knowledge. We look forward to booking our next cruise. Thanks Cindy!!! |
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Walter and Linda, Darien Center, NY, USA
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Pleasure to Work With
Bahamas - Royal Caribbean Cruises's Symphony of the Seas Deanna was so nice and patient with me. As this was my first cruise, I had a lot of questions and she was always very detailed and kind! |
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Natalie and Rayfield, Boca Raton, FL, USA
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Simply Amazing!
Europe - Mediterranean - MSC Cruises's MSC Seaview Sherry is simply amazing. She was very responsive, very kind and very prompt in replying to all questions even during weekends. We highly recommend her to all friends and family! |
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Elise and Assaad, Zouk mikael, .., LB
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Easy & Helpful
Europe - Greek Isles - Royal Caribbean Cruises's Jewel of the Seas I was nervous to cruise & Cindy relaxed me & eased all my concerns. I was fully prepared for my cruise because she was my cruise agent. Thank you Cindy for always being available to answer my questions. I look forward to booking with you again! |
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Domenico and Patricia, Amityville, NY, USA
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iCruise is the best!
Canadian Rockies - Royal Caribbean Cruises's Anthem of the Seas Maria is the best agent I have ever worked with! She is always available and always gets back to me promptly. I can't thank her enough for all her help. iCruise is the best! |
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Angela and James, Libertyville, IL, USA
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Excellent Service
Europe - Princess Cruises's Regal Princess Thank you so much, Sabrina. We loved our first night of the cruise as we dined at a special restaurant, thanks to you. It was a wonderful way to begin our cruise! |
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Sherry and Sherryl, Pittsford, NY, USA
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Wonderful & Accommodating
Europe - Mediterranean - Celebrity Cruises's Celebrity Edge Montana is such a treasure and we are so pleased to have found her! We have already passed along her details to people we met onboard. Thank you Montana for a wonderful holiday & we look forward to booking again with you soon! |
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Barbara, Kingston, Surrey, .., UNITED KINGDOM
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Patient, Kind & Responsive
Europe - Mediterranean - Celebrity Cruises's Celebrity Edge This was our fifth cruise we have booked with Holly and we just simply love her! She is very knowledgeable, patient, kind & responsive. We have referred her to many of our friends. Thank you again, Holly! |
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Linda and Douglas, Frisco, TX, USA
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Smooth Sailing from Start to Finish!
Antarctica - Holland America Line's Koningsdam Professional and Excellent customer service. Abundant gratitude, Ian! The inner Stateroom was perfect for us, as was the early dining time. Smooth sailing from start to finish! |
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Kerry and Todd, Pasadena, CA, USA
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Exceeded All Expectations
Bahamas - Norwegian Cruise Line's Norwegian Sky June exceeded my expectations. She was very knowledgeable and was able to answer any question I asked. I could not have asked for anything more! |
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Dennis, Delray Beach, FL, USA
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Truly Enjoyable Experience
Alaska - Holland America Line's Eurodam Andrea was great. She helped me with my booking and shore excursions. As a first time cruiser, she answered all my questions with a smile and was a delight to work with. The shore excursions went off without a hitch. Truly enjoyable experience. Thanks Andrea! |
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Brian and Stephanie, Lake Zurich, IL, US
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Thank you, Leanne!
Europe - Mediterranean - Holland America Line's Koningsdam Thank you, Leanne for your time & attention to detail. As well as securing Club Orange Upgrade, staterooms next to each other & extra perks - they were greatly appreciated! She always kept me well informed regarding all documentation and payments. Great personal service, looking forward to booking my next cruise with Leanne! |
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Glenda and Wilma, Johannesburg, .., SOUTH AFRICA
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Outstanding Service
Europe - Baltic Sea - Norwegian Cruise Line's Norwegian Getaway Jackie was a breath of fresh air. She provided outstanding service where no other agent I spoke with could. She managed to secure my place on a cruise, with 2 days notice, after I was told it was sold out by many other companies. I was amazed at how thoughtful she was and really went above and beyond to deliver amazing service. Thank you Jackie, without you I would never have this memory to treasure. Wishing you all the best! |
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Rebecca, Basildon Essex, -, UK
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Great Inside Tips!
Alaska - Norwegian Cruise Line's Norwegian Joy Heidi will always be our cruise specialist! She provides lots of insiders tips for off the beaten path, non tourist locations and different ways to enjoy the destinations. Alaska was no exception! Heidi told us about Tracy's Crab Shack in Juneau, best location to see the salmon spawn plus lots of money saving ideas. Her professional insight is the best! |
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Carolyn and Gareth, Pine Hill, NJ, US
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Cruise of a Lifetime!
Europe - River Cruises - Crystal Cruises's Crystal Mozart Alena was fantastic! She went out of her way to take care of us. She helped us the best cruise vacation of a lifetime. Thank you so much! |
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David and Victoria, Cypress, TX, USA
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Outstanding Service
Caribbean - Oceania Cruises's Insignia She's the best. Perhaps, I should have selected the "met expectations" column because Holly's service is always outstanding. Having dealt with her for a number of cruises, our expectations are that we will receive timely & friendly service. She never disappoints. |
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Joseph and Marjorie, Savannah, GA, USA
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Perfect Cruise Specialist
Caribbean - Eastern - Celebrity Cruises's Leanne was excellent! She answered all our crazy phone calls and questions. She was spot on when recommending the location and floor of our cabin. She was so helpful planning our excursions. Leanne is the perfect cruise specialist. I look forward to booking our booking our next cruise with her! |
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Andrew, Lake Worth, FL, USA
