COVID-19 Cruise Line Cancellation Information
Concerned about cruising or your upcoming booking?
Do you need more information?
Information on this page was last updated 5/21/2021.
The influx of daily developments regarding the evolving situation with the coronavirus has caused a time of uncertainty for many travelers. The health and safety of our customers remains our top priority. The cruise lines are rapidly responding to the situation -- addressing concerns, answering questions and making adjustments for more flexible vacation options.
As a result of the current environment, we are experiencing high call volume and it may be difficult to get your questions answered quickly. However, we want you to have peace of mind so, we created a helpful resource to address some of the top concerns. Additionally, you can always email us at: service@wmph.com.
If your cruise departure is within the "Temporary Suspended Sailing" period, your cruise line will automatically cancel your cruise and issue a future cruise credit or refund. Get answers to FCC questions here.
We'd like to thank you for your continued confidence as we all navigate through these challenging times.
International Flights - important updates for international flights are here.
Cruiseline Travel & Policy Updates
For the most current updates on sailings and cancellations for your cruise line, please click the links below.
AMA Waterways
- All departures cancelled through November 15
- Future Cruise Credit + refund policy
American Queen Steamboat Company
- All departures cancelled through October 31
- New change policy
Avalon Waterways
- All departures cancelled through November 14; all 2020 Oberammergau Passion Play sailings cancelled
- Peace of Mind policy
Azamara
- All departures cancelled through June 30, 2021
- Future Cruise Credit + refund policy
- Cruise with Confidence policy
Carnival Cruise Line
- All sailings through and including June 30, 2021. The following sailings have also been cancelled: July 1 - 10 on Carnival Breeze (Galveston). July 1 - 30 on Carnival Conquest and Sunrise (Miami), Dream (Galveston), Ecstasy (Jacksonville), Glory (New Orleans) Elation, Liberty and Mardi Gras (Port Canaveral), Panorama (Long Beach), Pride (Baltimore), Sensation (Mobile) and Sunshine (Charleston). July 2 - September 20 on Carnival Miracle (Long Beach).
- Future Cruise Credit + refund policy
- Health and Sailing update
Celebrity Cruises
- All departures cancelled through June 30, 2021 (excluding recent Celebrity Millennium St. Maarten and Celebrity Apex Greece itineraries)
- Future Cruise Credit + refund policy
- Cruise with Confidence policy
Celestyal Cruises
- All departures cancelled through March 6, 2021
- Future Cruise Credit + refund policy
- Peace of Mind policy
Costa Cruises
- All departures cancelled through May 28, 2021 and staggered thereafter based on a ship.
- Select departures cancelled through September 30
- Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
Crystal Cruises
- Ocean departures cancelled through March 25, 2021; all March and April 2021 Crystal River Cruises sailings aboard Crystal Bach, Crystal Debussy, Crystal Mahler and Crystal Ravel.
- Future Cruise Credit + refund policy
- Updated Crystal Confidence cancellation policy
Cunard Line
- Queen Victoria sailings cancelled through August 27, 2021, Queen Elizabeth sailings cancelled through October 11, 2021 & Queen Mary sailings cancelled through November 12, 2021.
- Flexible booking terms + future onboard credits
- Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
Disney Cruise Line
- All sailings cancelled through June 2021 and Disney Magic sailings through October 9, 2021
- Future Cruise Credit + refund policy
- Updated cancellation policy
Emerald Waterways
- All departures cancelled through December 31; all Oberammergau 2020 departures cancelled.
- Updated cancellation policy
Holland America Line
- All cruise sailings that depart from or conclude in a Canadian port in 2021. This will include Alaska Land + Sea Journeys, Canada/New England and Pacific Coastal cruises in summer and fall of this year. Select European Cruises through June 30, 2021: Westerdam: June 19, 2021, Volendam: June 19, 2021 & Nieuw Statendam: Eight departures from May 2 through June 27, 2021.
- Updated cancellation policy
- Cancellation protection policy
Hurtigruten
- Expedition cruises cancelled through September 30; Alaska 2020 season canceled
- Updated cancellation policy
- Book with Confidence policy
Lindblad Expeditions
- All departures cancelled through August 31
- Updated cancellation policy
MSC Cruises
- Cancelled all cruises from the US through to and including June 30, 2021
- Select departures cancelled
- Future Cruise Credit + refund policy
Norwegian Cruise Line
- Cancelled through and including all July 2021 voyages on Pride of America and Norwegian Bliss along with various September and October voyages across the fleet.
- Future Cruise Credit + refund policy
- Peace of Mind policy
Oceania Cruises
- Cancelled all departures through July 31, 2021
- Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
- Travelers Assurance Program
Ponant
- Select departures cancelled through October 31
- Future cruise credit for canceled sailings
- Booking with Confidence
Princess Cruises
- All cruises sailing the Caribbean, California Coast, Mexico and the Mediterranean through June 30, 2021. California Coast and Mexico sailings on Ruby Princess through August 21, 2021, Caribbean sailings on Caribbean Princess through August 21, 2021 & the remaining 2021 Mediterranean Season on Enchanted Princess
- Future Cruise Credit + refund policy
- Cruise with Confidence policy
Regent Seven Seas Cruises
- All departures cancelled through September 30, 2021
- Future Cruise Credit + refund policy
- Regent Reassurance policy
Royal Caribbean International
- All departures cancelled through June 2021. Exceptions to this include Singapore sailings onboard Quantum of the Seas, China sailings departing after May 27, 2021, Israel departures on our newest game-changer - Odyssey of the Seas, and also Adventure of the Seas from The Bahamas and Vision of the Seas from Bermuda.
- Future Cruise Credit + refund policy
- Cruise with Confidence policy
Scenic Cruises
- All departures cancelled through February 2021; Scenic Eclipse cruises through March 2021
- Future Cruise Credit + refund policy
- Updated cancellation policy
Seabourn
- All departures cancelled through June 2021
- Future Cruise Credit + refund policy
- Book with Confidence policy
SeaDream Yacht Club
- All departures cancelled through May 2021
Silversea Cruises
- Select sailings cancelled through November 17
- Future Cruise Credit + refund policy
- Relaxed cancellation policy
Star Clippers
- Select sailings cancelled through November 20
- Future cruise credit or refund policy for canceled sailings has been emailed to affected customers
Tauck River Cruses
- All departures cancelled through October 31; all 2020 Oberammergau Passion Play departures cancelled
- Relaxed cancellation policy
Uniworld Boutique River Cruses
- All departures cancelled through September 30
- Future Cruise Credit
- Updated cancellation policy
Viking Cruises
- Affected departures include all river and ocean departures through May 31, 2021.
- Future Cruise Credit + refund policy
- Risk-Free Guarantee for bookings on future sailings
Virgin Voyages
- The follow departures have been cancelled: Scarlet Lady through September 17, 2021 & Valiant Lady through November 13, 2021
Windstar Cruises
- All 2020 cruises canceled; Wind Star canceled through January 16, 2021; Star Legend canceled through March 1, 2021; Star Pride canceled through July 5, 2021
- Future Cruise Credit + refund policy
- Travel Assurance policy
For Current CDC Coronavirus Updates: www.cdc.gov
Cruiseline Health & Safety Snapshot
International Flights
Effective January 26, 2021 - The CDC has implemented expanded mandatory COVID-19 testing requirements for all international flights arriving into the United States. Any air traveler departing from a country outside of the U.S., including Mexico and the Caribbean, must show proof of a negative COVID-19 test before boarding.
Expanded CDC Testing Requirements include:
- While guidelines evolve and change, please review the most updated information by visiting the CDC's website
- All U.S.-bound air travelers are required to take a COVID-19 viral test within 72 hours of departure.
- Written documentation of test results, with the name and information of the testing laboratory or health professional, must be provided to the airline before boarding.
- Airlines accept electronic or paper documentation.
- For those recovered from COVID-19, passengers are permitted to provide written evidence of having recovered, with documentation of test results conducted within three months of the flight date from a foreign country.
- Airlines are required to confirm negative test results or documentation of recovery for all passengers.
- If a passenger refuses to provide documentation or elects not to take a test, the airline will deny boarding to the passenger.
- To slow the spread of COVID-19 within communities from travel-related infections, the CDC recommends testing three to five days post-arrival and self-quarantining for a minimum of seven days post-travel.